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Review | Plaza Premium First KLIA Terminal 1


Plaza Premium First KLIA

In December 2022, I reviewed the much-acclaimed Plaza Premium First at the Satellite Terminal of Kuala Lumpur International Airport Terminal 1.


Back then, I was impressed by the elevated luxury and comfort the lounge offered compared to its standard Plaza Premium Lounges. Since then, that lounge has closed due to Plaza Premium not renewing the lease, and instead chose to reopen their lounges at the Contact Pier of the Main Terminal Building of KLIA Terminal 1.


This proved to be a huge success, as the ongoing replacement of the Aerotrains at KLIA Terminal 1 has left many passengers fuming.


The Entrance to the Plaza Premium Lounge and Plaza Premium First.
The Entrance to the Plaza Premium Lounge and Plaza Premium First.

The newly opened Plaza Premium First in KLIA Terminal 1 is situated right next to the also newly opened Plaza Premium Lounge. Both lounges opened simultaneously in March 2023, and Plaza Premium also took the liberty to shut both lounges at the Satellite Terminal.


The lounges are now located on the right side after clearing immigration, towards the 'G' gates.


The shared reception for Plaza Premium Lounge (Left) and Plaza Premium First (right).
The shared reception for Plaza Premium Lounge (Left) and Plaza Premium First (right).

Upon arrival at the reception, there will be dedicated counters for passengers eligible for the Plaza Premium First lounge.


Priority Pass and Loungekey memberships are accepted only for the Plaza Premium Lounge, and not Plaza Premium First.
Priority Pass and Loungekey memberships are accepted only for the Plaza Premium Lounge, and not Plaza Premium First.

Plaza Premium First Entrance
Plaza Premium First Entrance

Access to Plaza Premium First


As of March 2024, the only credit cards which offer complimentary access to Plaza Premium First are as follows:



Interestingly enough, Plaza Premium First is not on the list of eligible lounges on many affluent credit cards across Malaysia. This includes the immensely popular Maybank 2 Cards Premier.



I was able to gain complimentary access to the lounge using my CIMB Travel World Elite Credit Card. Again, much to my surprise, CIMB has also extended access to this more exclusive lounge to its entry-level cardholders, so if you're holding the CIMB Travel Platinum Credit Card, you'll be pleased to know that you have complimentary access to the lounge.


Of course, if you're holding the other CIMB Travel credit cards, you'll also have complimentary access.


Lounge Access List for CIMB Travel Platinum Credit Card
Lounge Access List for CIMB Travel Platinum Credit Card

Lounge Seating


Seating is aplenty in this lounge. The overall layout is somewhat similar to that of a long rectangle, and with plenty of natural light from the floor-to-ceiling windows on the right-hand side, you'll find yourself at bliss at the bespoke lounge.



It was certainly a luxury to see the lounge completely empty while the Plaza Premium Lounge next door was packed to the brim due to the morning crowd!


Most seating in the lounge is also adjacent to power sockets and USB charging ports.


Power Plugs and USB Charging Ports
Power Plugs and USB Charging Ports


Dining


As with all Plaza Premium First lounges, dining is in the form of ala carte with no restrictions on how many items you can order. The menu was extensive, with a mixture of Asian and Western options.


QR Code for Scan-to-Order Menu
QR Code for Scan-to-Order Menu

Plenty of Vegetarian options as well.
Plenty of Vegetarian options as well.

Nasi Lemak at Plaza Premium First KLIA Terminal 1
Nasi Lemak at Plaza Premium First KLIA Terminal 1

Chicken Hor Fun in Plaza Premium First KLIA Terminal 1
Chicken Hor Fun in Plaza Premium First KLIA Terminal 1

Vegetarian Mee Sua in Plaza Premium First KLIA Terminal 1
Vegetarian Mee Sua in Plaza Premium First KLIA Terminal 1

Dim Sum Platter at Plaza Premium First KLIA Terminal 1
Dim Sum Platter at Plaza Premium First KLIA Terminal 1

The food was delicious. I'm particularly critical about food served in lounges as I find that most of the food at buffet spreads are below par or just plain lazy catering. In most lounges across the West, you'll likely only have typical American/Continental breakfast options, and most of the food is processed.


I'm glad that Plaza Premium First has such a wide offering, and even better that it tastes as good as it looks. Reminds me alot of the equally spectacular Cathay Pacific lounges.


Aerobar with barista-made coffee and alcoholic beverages at Plaza Premium First KLIA Terminal 1
Aerobar with barista-made coffee and alcoholic beverages at Plaza Premium First KLIA Terminal 1

The Aerobar sits in between the Plaza Premium Lounge and the Plaza Premium First lounge, so if you peek across you could see how crazy packed the lounge next door is, and you'll be forever thankful to have a CIMB Travel credit card!


Price List for Alcoholic Beverages. Carlsberg draft is complimentary
Price List for Alcoholic Beverages. Carlsberg draft is complimentary

Self-service Asahi beer dispenser at Plaza Premium First KLIA Terminal 1
Self-service Asahi beer dispenser at Plaza Premium First KLIA Terminal 1

Selection of fresh juices, sodas, tea and a coffee machine.
Selection of fresh juices, sodas, tea and a coffee machine.

Dilmah Tea is offered by Plaza Premium First KLIA Terminal 1
Dilmah Tea is offered by Plaza Premium First KLIA Terminal 1

Wonderful Dilmah Chamomile Tea
Wonderful Dilmah Chamomile Tea

Small area for self-serve congee and cereal bowls
Small area for self-serve congee and cereal bowls

Fresh fruits and salads available self-serve
Fresh fruits and salads available self-serve

Washrooms and Shower


Automated Door to the Gents
Automated Door to the Gents

The washrooms for both genders are separated from one another, with the Gents located further towards the back and opposite the showers.


Gents at Plaza Premium First KLIA Terminal 1
Gents at Plaza Premium First KLIA Terminal 1

Gents cubicles. Squeaky clean.
Gents cubicles. Squeaky clean.

The Showers at Plaza Premium First are excellent, and there are two available suites. You will need to enter a waitlist in advance, but generally the queue moves pretty quickly as the lounge is mostly empty.


Waitlist Reservation for the Showers at Plaza Premium First KLIA Terminal 1
Waitlist Reservation for the Showers at Plaza Premium First KLIA Terminal 1

Entrance to the Shower Suites at Plaza Premium First KLIA Terminal 1
Entrance to the Shower Suites at Plaza Premium First KLIA Terminal 1

Shower Suites. These are locked by default, so you'll need to enter the waitlist to gain entry.
Shower Suites. These are locked by default, so you'll need to enter the waitlist to gain entry.

Shower Suite 1 at Plaza Premium First KLIA Terminal 1
Shower Suite 1 at Plaza Premium First KLIA Terminal 1

The shower suits are generally roomy and spacious, but the highlight is the cleanliness of the suites. These are in my opinion, far greater than the shower suites at the Malaysia Airlines Golden Lounge Regional close by.


A hairdryer is available, contrary to Qantas First Lounge Singapore guests.
A hairdryer is available, contrary to Qantas First Lounge Singapore guests.

Shower Area at Plaza Premium First KLIA Terminal 1
Shower Area at Plaza Premium First KLIA Terminal 1

Final Thoughts


Overall, the Plaza Premium First is nothing short of spectacular. This is one lounge that I'd come to the airport hours in advance for, given the exclusivity and upscale luxury offered in contrast to the ordinary Plaza Premium Lounges.


Wonderful Views of the Apron (G-Gates Facing)
Wonderful Views of the Apron (G-Gates Facing)

A short complimentary massage is available.
A short complimentary massage is available.

There was a queue at the ordinary Plaza Premium Lounge on my way out!
There was a queue at the ordinary Plaza Premium Lounge on my way out!

Again, I highly recommend that you consider the CIMB Travel credit cards, given that these credit cards are (to my knowledge) the only cards that grant you complimentary access to the Plaza Premium First lounge.


At this point, you may be wondering, what's the difference between the UOB Private Lounge and the Plaza Premium First? Well, the difference is that you don't have hoards of UOB credit card holders swarming the lounge, and have an exclusive space together with Business and First Class passengers on premium airlines such as Singapore Airlines that contracts the Plaza Premium First.


For those who are departing from the 'C' gates, keep in mind that you'll need to take the buses to the Satellite Terminal, so if you intend to visit the lounge prior to your flight, I recommend heading to the gates a little over an hour before your flight.


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